GTMLab
Our focus

Paid ads growth — and nothing else.

We don't do brand. We don't do generalist work. Five disciplines stacked together to make one outcome: a paid engine that compounds every month.

The 5 services we shipPerformance MarketingThe growth engine itself. Paid acquisition across every channel.Performance CreativeAds that win the auction. AI-tuned creative production at scale.Funnel Strategy & CROConversions, end to end. Landing pages, funnel rebuild, A/B testing.Data & AnalyticsEvery dollar traced. Dashboards, attribution, AI signal monitoring.GTM & Growth LabStrategy that ships Monday. Channel tests, positioning, expansion.
All 5 in motion
Full-stack engagementLuxury Boat Tours
A luxury boat tours relied on OTAs for bookings. We rebuilt their paid acquisition, and in under 2 months, direct revenue up 30%, CAC down 35%.
>30%Direct Website Bookings increase
>20ROAS
Our WorkCase StudiesClientsProofTestimonialsCreativesFunnels (coming soon)
Featured case study
FeaturedLuxury Boat Tours
A luxury boat tours relied on OTAs for bookings. We rebuilt their paid acquisition, and in under 2 months, direct revenue up 30%, CAC down 35%.
>30%Direct Website Bookings increase
>20ROAS
IndustriesHealthcareWellnessEcommerceHospitalityTourismTech StartupsPropertyEvents & Conferences
ResourcesBlogTeardown Library (coming soon)Events (coming soon)Talks (coming soon)
WorkshopsGTM Mapping0→1 / pre-revenue founders. Map your full GTM.Growth DecodePMF + paid spend. Decode competitors, rebuild engine.Bali Tour 2026 (ended)20 workshops · 2 weeks · May 2026 wrap-up.Australia Tour 2026 (planning)Sydney · Melbourne · Jun–Jul 2026.
From the blog →
AI Alone Is Useless — Why I Built GTMLab.
Building a growth system, not a campaign treadmill.
How to audit your creative without hiring an agency (yet).
Southeast Asia's paid-ads blind spot — why localising creative beats generic scaling.
Join the bench
CareersJoin our team
100 specialists. Operator-grade pedigree. Currently hiring 5 senior roles.
5Open roles
6+Countries
100+On bench
Our story
AboutAbout GTMLab
Operator-led, senior-only, built by tech-founders.
2024Founded
~100Senior marketers
200+Teams shipped for
Let’s Talk →

Turn ad spend into revenue you can trace.

Forbes 30 Under 30 Team · Y Combinator Alumni · $20M Ad Spend Operated

Let’s Talk →
GTMLab

Paid ads growth — and nothing else. Five disciplines, one engine, every dollar traced.

Available for Q3
Jakarta · GMT+7 · global delivery

Services

  • Performance Marketing
  • Performance Creative
  • Funnel Strategy & CRO
  • Data & Analytics
  • GTM & Growth Lab

Our Work

  • Case Studies
  • Clients
  • Proof
  • Testimonials
  • Industries

Resources

  • Blog

Company

  • About
  • Careers
  • Contact
© 2026 GTMLAB.AI · 200+ brands · $20M+ ad spend operated
Healthcare

From paid click to first appointment — without losing the patient at any step.

We’ve shipped paid growth for leading healthcare brands, including hospitals, clinics, and cross-border healthcare.

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★ ★ ★ ★ ★
Trusted by 200+ brands
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Sub-verticals

Every shape of healthcare we've shipped for.

Six specializations under one pod. Hospital networks, telehealth platforms, specialist clinics, cross-border. Each has its own funnel quirks — we've solved them all.

Hospitals

Multi-clinic networks

Cross-clinic routing, specialist referral, regional patient acquisition.

Clinics

Specialist & primary care

Local SEO + paid, lead-to-appointment funnel, WhatsApp triage.

Telehealth

Virtual-first platforms

Consult-booking funnels, time-to-first-session optimization, retention.

Wellness apps

Digital health & apps

Subscription onboarding, week-one retention, lifecycle re-engagement.

Specialist

Single-procedure brands

High-AOV elective procedures — aesthetics, fertility, dental, ophthalmology.

Cross-border

Medical tourism

Multi-country attribution, multi-language creative, currency-aware funnels.

+31%
YoY CAC inflation across Healthcare paid channels, 2025
Patient acquisition has gotten harder for every paid channel in healthcare — rising CPMs, tighter platform rules, more regulator scrutiny. The accounts that win in this market rebuild their attribution before they rebuild their creative. Anything less is optimizing against a broken signal.
Services we ship for healthcare

Every channel and capability we run for healthcare brands.

Twelve specializations under one pod. Whatever paid surface your patients live on — we’ve shipped on it, learned on it, and tuned it for healthcare attribution.

Channel

Google Ads

Branded + condition search · OPD bookings · cross-clinic routing

Channel

Meta Ads

Cold prospecting · symptom-aware targeting · pre-screened creative

Channel

LinkedIn Ads

B2B medtech · hospital procurement · referring physician outreach

Channel

YouTube

Pre-procedure education · trust-building · long-form patient stories

Channel

Display & Programmatic

Geo-targeted retargeting · local-clinic awareness · brand defense

Channel

TikTok Ads

Wellness-app acquisition · younger demographic · UGC creator pipelines

Service

Performance Marketing

Media buying tuned to patient intent · multi-channel allocation

Service

Performance Creative

Compliance-pre-screened creative · regulator-aware copywriting

Service

Funnel & CRO

Lead form → WhatsApp triage → consult booking flow

Service

Data & Analytics

Lead-to-patient attribution · CRM stitching · decision-grade reporting

Service

GTM & Growth Lab

Multi-market launch · specialist positioning · cross-border expansion

Discipline

Server-Side Tracking

Healthcare-aware infrastructure · ITP-resistant data layer

Industry challenges

Four problems healthcare brands hit. None of them fix themselves.

Healthcare paid acquisition has its own physics — multi-touch journeys, compliance constraints, attribution gaps. Here's how we approach the four that surface on nearly every audit.

01 · Attribution

Multi-touch patient journey.

A patient sees an ad, researches the clinic, calls reception, books a consult, then shows up. Last-click attribution misses ~70% of paid's contribution. Most accounts under-credit paid by 2–3×.

How we approach: Server-side tracking + offline conversion import to CRM. We measure ad-to-appointment, not ad-to-form.
02 · Compliance

Creative constraints from regulators.

Meta and Google reject ~1 in 4 healthcare ad variants. HIPAA, MOH, FDA, MHRA, advertising code — each has its own rules. Most agencies don't pre-screen and burn cycles on rejections.

How we approach:Two-stage creative review — regulator pre-screen, then platform pre-screen, before submission. Approval rate climbs to 95%+.
03 · Funnel

Lead-to-patient drop-off.

A "qualified lead" isn't a patient until they show up. Most healthcare funnels lose 40–60% between form submission and first appointment. Reception speed-to-lead matters more than CPL.

How we approach: WhatsApp triage layer, sub-15-minute first-response SLAs, automated reminder cadence. Show-up rate becomes the metric, not lead volume.
04 · Routing

Cross-clinic lead routing.

Multi-location networks lose ~30% of inbound leads to wrong-clinic routing. Patient inquires about an oncology consult, gets routed to general triage, never sees the specialist. Conversion craters.

How we approach: Rebuilt routing layer with symptom-to-specialty matching, geo-aware load balancing, fallback escalation. 40%+ of clinics keep more leads.
Funnels we've shipped

The funnel patterns healthcare brands actually run on.

Six funnels we've built and shipped for healthcare accounts. Each is a working pattern, not a template — built around compliance, attribution, and patient routing from day one.

Hospital · Clinic · Multi-market
Lead form → WhatsApp triage

Compliance-aware lead form, instant WhatsApp routing, qualification by symptom + insurance, booked appointment within 4 hours.

Telehealth · Virtual care
Consult booking flow

Symptom-checker lead-magnet, calendar-aware availability, post-consult care plan upsell. Built for time-to-first-session under 4 hours.

Cross-border · Medical tourism
Specialist referral funnel

Multi-language landing pages, currency-aware pricing, document upload + insurance pre-check. Cross-border complexity hidden from the patient.

Multi-clinic networks
Symptom-to-specialty routing

Geo-aware load balancing, specialist matching, fallback escalation. Stops 30% of leads from leaking to wrong-clinic triage.

Pharma · Branded + OTC
Branded → unbranded SEO bridge

Branded-search defensible budget, unbranded-search expansion playbook, regulatory-compliant content. Builds organic moat alongside paid.

Wellness apps · Subscription
Patient lifecycle & retention

Onboarding velocity, week-one habit triggers, churn-signal-based outreach. Week-one retention becomes the LTV anchor.

Let’s get started

See what’s hiding in your ad account.

Every ad traced to revenue
Built for growth, not maintenance
Senior operators, no junior handoff

“Most agency audits are templated — they ship the same 12 slides to every account. Ours don’t. Every teardown is custom-cut to your funnel, your spend, your category.”

Albert Lie
Co-Founder
★★★★★
Trusted by 200+ brands
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FAQ

Questions we hear from healthcare operators before engagement.

Yes — we deploy compliance-aware tracking aligned to whichever regulatory regime applies (HIPAA in the US, PDPA in SG/MY/TH, PIPEDA in CA, GDPR in EU, plus local data-residency rules across SEA). PHI is scrubbed before any data leaves the warehouse. Meta CAPI and Google Ads conversions are wired with hashed-only identifiers, no plaintext patient data. We’ll review your specific regulatory regime before scoping the engagement — most of our healthcare work is across Asia, so we’re comfortable with multi-jurisdiction setups.

Meta Lead Forms + WhatsApp / call-tracking with CRM closed-loop. Lead quality matters more than volume because the booking team can’t scale infinitely — we pre-qualify on the ad-side (procedure intent, location, timeline, budget tier where relevant) before the lead hits your front desk. Closed-won bookings flow back to Meta via Offline Conversions API so the algorithm retrains on actual patients, not just form-fills. Lead quality climbs without the volume falling off.

Yes — one of our most common healthcare engagement patterns. We separate ad accounts per location, deploy property-level CAPI so each clinic optimizes independently, and consolidate the reporting layer in BigQuery so the group sees per-clinic CAC, payback, and capacity utilization. Same pod, every location.

Yes — with discipline. Meta’s health vertical restricts targeting (no interest-based targeting on health conditions), creative claims (no “cure” or before/after for most categories), and certain ad formats. We brief the creative team upfront on what’s allowed, run pre-launch policy checks, and appeal disapprovals same-day where the policy reads ambiguous. Disapprovals still happen — no agency has a magic formula. What we have is reps: years of healthcare accounts means we recognize the appeal patterns faster, get same-day responses on ambiguous policy, and lose hours of campaign time instead of weeks.

In their own words

What healthcare brands say about the work.

Hospital networks, specialist clinics, cross-border. Real testimonials from clients we're still working with — names redacted where deals are still active.

“

The results were amazing. I even showed the setup to friends who are experts on running ads, and none of them could find a thing to critique.

Founder
On-demand Doctor and Wellness Group
“

Hearing care runs heavily on trust, so for years we've been living through referrals. GTMLab built the engine that changed it. Within a month, bookings were up 30% across every branch.

Affendy
General Manager at Hearing Vision
“

Marketing in healthcare is its own challenge, so much you're not allowed to say or do, and we’ve never really cracked it. GTMLab built the system around it, and bookings were up 50% in a month.

Alvin
Co-founder at Dental Now
Recent wins

Healthcare cases, with the numbers behind them.

Filtered to healthcare-tagged accounts. Drag, swipe, or use the arrows to browse.

HealthcareWellness
On Demand Medical Group

We grew a leading on-demand doctor and wellness brand on less ad spend — more patients, more revenue, and double the return on media.

GoogleGoogleMetaMeta
Performance MarketingFunnel & CROData & Analytics
Read case →
Healthcare
Premium Orthopedic Clinic

We turned an orthopedic specialist clinic’s paid setup into a lead machine: >4× more monthly leads with budget up under 25%.

MetaMetaGoogleGoogle
Performance MarketingPerformance CreativeData & Analytics
Read case →
HealthcareWellness
On Demand Medical Group

How we doubled a leading on-demand doctor & wellness brand's return — while spending less.

MetaMetaGoogleGoogle
Performance Marketing
Read case →
HealthcareWellness
On Demand Medical Group

A leading on-demand doctor & wellness brand's patients decide in minutes — so we built the funnel to reach the booking before competitors did.

MetaMetaGoogleGoogle
Funnel & CRO
Read case →
HealthcareWellness
On Demand Medical Group

How we used data to double a leading on-demand doctor & wellness brand's return — while spending less.

GoogleGoogleMetaMeta
Data & Analytics
Read case →
Healthcare
Premium Orthopedic Clinic

We stopped selling the clinic and started speaking to the condition — urgency, fear, aspiration. And monthly leads grew 4.2×.

ForeplayForeplayMetaMetaTiktokTiktok
Performance Creative
Read case →
Healthcare
Premium Orthopedic Clinic

Ad spend was optimized by clicks while patient conversions happened offline. From spending blindly to scaling predictably.

MetaMetaForeplayForeplayTiktokTiktok
Data & Analytics
Read case →
Healthcare
Premium Orthopedic Clinic

High-intent patients were searching — and the clinic had no way to be found. We built a two-channel funnel per condition, and leads grew 4.2× a month.

MetaMetaForeplayForeplayTiktokTiktok
Performance Marketing
Read case →
Creatives we've shipped for healthcare

Compliance-aware creative, built for the patient journey.

A slice of the healthcare creative we ship — pre-screened against regulator rules, tested against patient intent.

AI VSLHealthcare
AI VSLHealthcare
UGCHealthcare
UGCHealthcare
Talking HeadHealthcare
StaticHealthcare
StaticHealthcare
AI VSLHealthcare
AI VSLHealthcare
UGCHealthcare
UGCHealthcare
Talking HeadHealthcare
StaticHealthcare
StaticHealthcare
Open the library ↗
Proof

We build market leaders for a living.

Google Ads

Premium Multi-Branch Orthopedic Clinic

Performance MarketingPerformance Creative
3,447
PATIENT INQUIRIES IN 10 MONTHS
$6.77
COST PER INQUIRY

A premium multi branch orthopedic clinic in a high trust category where patients have always arrived through doctor referrals had never tapped into paid digital. We built a Google Ads system around how patients actually search, splitting pinched nerve, bone and joint pain, and height correction into dedicated campaigns that met each patient right at the moment they decided to act. The result: 3,447 patient inquiries at $6.77 each over ten months, roughly 60% cheaper per inquiry than where they started. Proof that even the most referral dependent medical categories open up with the right search setup.

Meta Ads

Premium Orthopedic & Joint Clinic

Performance MarketingPerformance CreativeFunnel Strategy & CRO
>1,500
PATIENT INQUIRIES IN A QUARTER
$5.54
Cost per inquiry

A premium orthopedic clinic had always relied on doctor referrals and word of mouth. Previous attempts at paid ads had never delivered, largely because orthopedic care is a category where people only start searching when they need help. We built a Meta Ads engine that spoke directly to patients already looking for answers, combining intent driven messaging with creative designed to earn trust and prompt action. The result: 1,527 patient inquiries at just $5.54 each in a single quarter, creating a steady, low cost stream of new patients in a category most clinics struggle to scale.

Meta Ads

Premium Multi-Country Healthcare Network

Performance MarketingData & AnalyticsPerformance CreativeFunnel Strategy & CRO
>6,000
Leads Generated in 3 months
$14
Cost Per Lead

A premium healthcare network running paid acquisition across 4 markets with attribution that the CFO couldn't defend. We rebuilt tracking, server-side, and the reporting ledger — same spend, 56% lower cost per qualified lead.